Ray Jones

Email: ray@rayfl.com

Phone: (234) 567-9526      Fort Walton Beach, FL



Senior Systems & Network Administrator


Over 17 years of diversified information systems experience, including systems operations, system administration, and project leadership.  Specialties include in-depth experience with large-scale implementations and the economics of standardized hardware and software strategies.  Viewed as the “go-to-resource” with co-workers when mission-critical issues and decisions need to be resolved and made. Extensive knowledge in the software development life cycle, customer service, systems management, and project management processes. Self-starter who has traveled to numerous states, countries & approximately 100+ field locations to support the customer both in the USA & overseas. Ability to work alone, with a team and provide leadership in supervisor role.

                   Technical Expertise

·         Operating Systems: Microsoft Windows NT 4.0/XP/2000-2012, Redhat Linux, Redhat SELinux, Cisco IOS

·         Hardware: Dell Servers, PC Desktops, Tablets, Laptops, PC assembly, building and repair, Networking concepts utilizing Fortinet and Cisco network products (Hubs/Switches/Routers/Firewalls, Wireless Access Points

·         Protocols: IP Internetworking, TCP/IP Addressing Concepts / Design, DHCP, DNS, HTTP/HTTPS, FTP, LDAP, NAS, POP3, TFTP, SFTP, SMTP, SSH, UDP & WINS

·         Software: Active Directory, MS Exchange, VMWare, Hyper-V, Microsoft Office Suite Products General Dynamics GEMX, SolarWinds, WorldGroup, Adobe Acrobat & Photoshop, Acronis Imaging, NFS Maestro, Hummingbird Exceed, Symantec Antivirus

·         Other: COMSEC, Data STUs/STEs, RJ45 and Fiber cabling, Fiber media transceivers, NSA Type I Encryption Devices, Unix, and Windows Scripting


                  Additional Expertise

·         Active Top Secret/Special Compartmented Information Security Clearance (TS/SCI) 2002-present

·         17 years Microsoft Windows System Administration

·         15 years NSA Type I Encryptor Implementation and Support (NES/INE/TACLANE/KG-175x-KG-250)

·         13 years Unix System Operations / 5 years Unix Systems Administration

·         11 years Helpdesk Operations

·         Hardware Installation, Configuration & Problem Solving

·         Firewall Building, Installation, Support & Diagnostics

·         Team-Building, Leadership, Motivation and Training

·         Site Lead/Supervisor for a team of individuals


Professional Experience


SMARTRONIX Corporation:
Senior Systems & Network Administrator / Site Lead (Eglin AFB, FL) 2010-Present

Accomplished Systems Administrator with experience managing server infrastructures and data-center operations across multiple platforms (Unix, Linux, Windows). Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments. Install, configure and support Microsoft systems and technology on Windows 2003/2008 platforms that house web and database applications. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Expertise with hands on troubleshooting of computer related systems, software and hardware issues. Responsible for the day-to-day health of the network systems via COMSEC hardware and connectivity of customer locations across the USA, as well as England, Japan, Korea, Italy, Germany, and other remote sites. Maintain Fortinet Firewall devices and NSA Type I Encryption Devices with Cisco 2000/3000 series switches and routers.


·         Backup Management, Reporting and Recovery of Windows based systems.


SENTEL Corporation:

Systems and Network Administration (Eglin AFB, FL) 2003-2010


Managed over 50 servers running Windows 2003 Server. Primary functions include systems support and management of the day to day operation of the servers, implementation and testing of new systems and software, systems management, configuration management and systems security.  Maintained support for more than 600 locations and 5000 users across a diverse secure networking environment. Ability to provide short-term TDY support to customers in the USA as well as a multitude of locations overseas with little to no notice.



United States Air Force: 
Communications Systems Support Operator (Eglin AFB, FL) 1999 – 2003

Trained technicians to ensure they were qualified to perform basic troubleshooting issues related to hardware, software and networking issue. Developed and maintained procedures to streamline workload while increasing productivity and increasing turnaround time on customer issues. Led implementation teams to field system upgrades and for installation of new systems.  Provided telephone and on-site troubleshooting support for both Windows NT and UNIX based systems supporting over 500 customers and 700 systems.




Indiana University / Okaloosa Walton Community College / Arkansas State University / Arkansas Tech University                                         

·         Amazon Web Services (AWS) training – AWS Business Professional

·         AWS training - Enterprise Applications on AWS (Microsoft), (SAP) & (Oracle)

·         Sun Solaris System Administrator Course I                                                                   

·         Sun Solaris System Administrator Course II                                                                  

·         Sun Sunray System Training

·         FortiGate Multi-Threat Security Systems I - Administration and Content Inspection

·         FortiGate Multi-Threat Security Systems II - Secured Network Deployment and VPNs

·         RedHat System Administration I

·         RedHat SELinux Policy Administration

·         Introduction to Cisco Router Configuration       

·         Administering Microsoft NT 4.0                                                                                   

·         Microsoft NT 4.0 Core Technologies    

·         Microsoft Windows 2008 R2 Server administration                                                                   

·         Ethernet Network Analysis and Troubleshooting


·         CompTIA Security+ & A+ Certifications (Expires 2018 Dec 16)


·         USAF Contractor of the Quarter 53rd CSS

·         USAF Airman of the Quarter 53rd CSS

·         USAF 53rd Wing Communications and Information Professionalism Award (3C0)

·         USAF 53rd CSS Communications and Information Professionalism Award (3C0)

·         USAF Airman of the Year 53rd CSS


·         USAF Airman of the Quarter 53rd CSS April-June 2000